Thursday, 11 February 2016

Chinese Characters are displaying Incorrectly in Activity Guide



Chinese Characters are displaying Incorrectly in Activity Guide :-

Issue :-

1. Log into PIA (ZHS)
2. Navigate to PeopleTools > Integration Broker > Integration Network center > Verify network status
3. Some of the chinese characters are not translated/displayed properly

Solution :-

The issue can be resolved by applying PT patch 8.54.09.
Following workaround can be applied to resolve the issue for customers who can't apply 8.54.09.

1) Launch the Application designer
2) Login as Super user.
3) Open html object PTAI_ACTIVITYGUIDE_XSL and change the line

   <xsl:output method="html" encoding="iso-8859-1" indent="yes" />
to
   <xsl:output method="html" encoding="utf-8" indent="yes" />

4) Save the change.
5) Clean the browser cache then re-test this issue.

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